Our stationery and invitations typically take 3-5 business days to process and print.
A proof of your order will be generated within 24 hours, and for your
convenience is available to you via fax, email or U.S. mail. We
provide these proofs to give you an opportunity to carefully review
spelling, layout and make any changes before going to press. If
you have any questions, please feel free to contact one of our stationery
Consultants using email or our toll free number. We will be happy
to advise you regarding product choices, proper wording, etiquette,
Once we receive confirmation to print, we put your order into production.
In the event there is an error in the final product and it is our
mistake, it will be given priority attention and we will replace
your order at no charge. If the mistake is a customer error, we
will reprint the order to the customer's satisfaction and the customer
will be responsible for replacement paper, whether stationery or
All sales are final on personalized stationery.
Purple Puddle ships all U.S. orders via UPS from our shop in North Carolina.
Shipping costs depend on preferred method and delivery time: Next
day, 2nd day air, and UPS ground. And delivery destination.
Next day - $35.00
2nd Day air - $25.00
East of Mississippi River - $10.00
West of Mississippi River - $15.00
Printed orders ship approximately 2-3 business days after the approval.
Purchases from our online gift shop or Blank Stock will ship within
1-2 business days.
If you receive a damaged product, please contact us and we will take
care of the problem immediately.
100% Satisfaction Guaranteed.
Our store policy for our gift shop is store credit or exchange only.
If you are not 100% satisfied, please email firstname.lastname@example.org or
call toll free number 1-800-926-9838 within 14 days and one of our
sales Consultants will be happy to help you.
All sales final on personalized stationery.
All prices are in U.S. Dollars. We accept Visa, MasterCard &
To order via phone or fax, please call our toll free
between the hours of 10:00am and 5:30pm (EST) Monday - Saturday.
All transactions on Purple Puddle are made via a secure connection.
Purple Puddle does not sell or exchange names or any information
you provide us.